Frequently Asked Questions

Everything you need to know about your Goarmy order.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy on all items. Products must be in their original, unworn condition with tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed size guide. Since we stock both modern and surplus items, we recommend checking the specific measurements provided to ensure the best fit.

Are your military surplus items authentic?

Yes, all our military surplus items are genuine grade-issue gear sourced from reputable suppliers. We clearly mark the condition of each item as New, Super Grade, or Used.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.